Frequently Asked Questions
If you are an emergency case requiring immediate attention, please call (+254) 704-161-857. We will give you instructions and directions. If you know the Eliprime Home Wellness Clinic’ s address, please come as quick as possible. If you need transfer by us, please let us know by phone.
Our Eliprime Wellness Team Comes to You
Whether in the comfort of your own home or at our private wellness facility, the Eliprime team provides personalized, professional care tailored to your needs.
When we arrive, our staff will greet you warmly and escort you to your preferred treatment location – be it your living room or our specialized wellness suites. Fully equipped with all necessary medical tools and supplies, we’ll deliver the highest quality care with utmost attention to your comfort and preferences.
Throughout your session, our clinicians will remain responsive to your needs, ensuring a seamless experience. When finished, we’ll tidy up discreetly, leaving you feeling refreshed and cared for.
Our goal is to make accessing premium, in-home or in-clinic medical services as easy and stress-free as possible. We look forward to exceeding your expectations and supporting your health journey every step of the way.
“Personalized Care at eliprime Home Wellness Clinic”
Your Path to Holistic Healing Starts Here
At eliprime, we take a comprehensive approach to your well-being. Whether you’ve self-referred or been sent by another specialist or your insurance provider, our experienced team is here to address your unique health concerns.
During your initial consultation, we’ll thoroughly discuss your medical history and conduct a detailed examination. To support our diagnosis, we may request additional tests and evaluations – everything from X-rays and blood work to advanced imaging like MRI and ultrasound. If you have previous test results related to your current condition, please bring those along.
Once we’ve reviewed your examination findings, we’ll work collaboratively with you to recommend the most appropriate treatment plan. This may involve conservative therapies, surgical intervention, or a combination approach. In cases requiring surgery under general anesthesia, we can seamlessly coordinate prompt transfer to our partner facilities in Kenya or your preferred destination, with the option of a personal escort if needed.
Depending on your specific needs, we’ll either discharge you from our clinic, refer you to another specialist, or schedule a follow-up appointment. Our staff will ensure you have all the details for your next visit.
At eliprime, your health and well-being are our top priorities. Let us guide you on your journey to holistic healing.
Yes.
Ordinary x-rays, panoramic mouth views, ultrasonography , endoscopy, CT-scan, bone mass density scanner or laser imager ( digital developer ) can be performed on location.
Yes.
A Pediatrician is immediately available if needed.
Personalized Care for Your Optimal Recovery
At eliprime, we take a comprehensive, tailored approach to your health. In certain cases, we may recommend targeted injections to facilitate a quick, full recovery.
Our Doctors administer steroid and local anesthetic injections, while our expert nursing staff provides antibiotic and anti-inflammatory injections under close supervision. These specialized treatments can effectively manage pain, reduce inflammation, and promote accelerated healing.
We’ll work closely with you to ensure you understand the rationale and process for any recommended injections. Your health and well-being are our top priorities – let us guide you towards optimal recovery through our integrative approach to wellness.
Exceptional Care, Strategic Coordination
At eliprime, we provide a wide range of medical services, from routine check-ups to specialized treatments. For minor procedures, our on-site facilities allow us to use local anesthesia or light sedation.
However, for cases requiring general anesthesia, we seamlessly transfer patients to trusted partner hospitals in Kenya or your preferred destination. By collaborating with premier facilities, we ensure you receive the highest level of specialized care, while maintaining the personalized attention you expect from our clinic.
Whether you need a simple in-office procedure or a more complex intervention, your health and well-being are our top priorities. At eliprime, we are committed to delivering exceptional, integrated care tailored to your unique needs.
Let us guide you through your healthcare journey, providing the right solutions at every step.
Personalized Treatment, Tailored Approach
At eliprime, we may prescribe treatments like analgesics to address your specific condition. To ensure your safety and wellbeing, please inform us of any allergies or other medical conditions you have.
If you’ve been taking medications prescribed by your primary doctor, please bring them along. This will allow us to review for potential interactions and correlations with your current needs.
We’re committed to providing you with the most appropriate, personalized care. Your health and safety are our top priorities.
Do you accept my insurance?
Our Medical Centre accepts most of the recognized Insurance companies.
If this is not your case, or if you have no insurance coverage, then you will be expected to pay the bill in cash or credit card at the end of the consultation. We will provide you with the original receipt, a signed copy of the credit card bill, the medical report, and the results of any tests performed. You can then submit these to your private or state insurance for reimbursement.
An estimate of the consultation fees, costs for investigations or surgery is available upon request.
Do I need referral?
If you have private insurance with an affiliate, the referral can be sent from your insurance company to us by fax or e-mail. We suggest that you contact your insurance in order to obtain this referral before your visit to our offices.
If you don’t have an insurance coverage, feel free to come to our Medical Centre. The billing procedure will be explained.
Yes.
Free Parking is available in front and around our facility.